| FEATURE |
DESCRIPTION |
| Toll-Free
Technical Support Line |
|
Email
Based
Technical Support |
|
| Automated
Forgotten Password Feature |
When
a user forgets their password, they can enter in their
email address, and the system will automatically email
the user their user id and password. |
| Online
Tutorials |
Online
training helps a new administrator get up and running
quickly, and experienced administrators become acquainted
with new features and enhancements. |
| Administrators
Guide |
A complete administrators guide is available for online
viewing, or a printer-friendly format can be downloaded
and printed. |
| Technical
Support Response Time |
Less
than 24 hours. |
| Audio
Help System |
Audio
help links that explain different functions in the application.
**COMING SOON! |
| Bug
Fixes within 24 hours |
Most
reported bugs fixed within 24 hours. |
| Enhancements
and New Features Automatically Enabled |
|
